My account is frozen. What should I do?

ℹ️
Please refer to the table below to see what you should do, based on your user role, to unfreeze your account.

User role	Steps to unfreeze
Manager, Operator or Cashier	Reach out to your account Administrator.
Administrator	Reach out to our Support Team:  📞 Call: 0709 376 000  💬 WhatsApp: [phone]  ✉️ Email: [e-mail]

Need to unfreeze a Manager or Operator as an Administrator?

Platform	How to unfreeze
Mobile	See how to do it on the mobile app
Web	See how to do it on your computer