How to deactivate a user - Web guide

Kopo Kopo Support
Kopo Kopo Support
  • Updated

✅ Step-by-step guide:

1: Sign in via the website and go to the Users section

2: Find the user you want to deactivate and click on the Show (eye icon).  

3: On the right-hand side drop-down, select Deactivate.

4: You will receive a pop-up notification, hit confirm, enter the one-time password, and hit submit.

The user will be successfully deactivated and will appear under the Deactivated Users tab, and you will receive a notification of the removal of the user from the account.

Have more questions? Check our Frequently Asked Questions about user roles.

 

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