How to set a primary contact - Web guide

1: Sign in via the website and go to the Users section

2: Find the user you want to set as the Primary Contact and click the "Show" (eye icon). Make sure this user is a Manager or Administrator.

3: On the right-hand side drop-down, select Set as Primary Contact, enter the OTP, and hit Submit.

You will receive a confirmation notification that this user is now the Primary Contact.

Learn more about a Primary Contact.