How to edit a user - Web guide

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Use this option to update a user's phone number, email, user role, or type.

If updating director or partner details, the request will be sent to the support desk for approval.

✅ Step-by-step guide:

1: Sign in via the website and go to the Users section

2: Find the user you would like to edit and click the pen icon.

3: Update the necessary details and click Update.

4: Enter the OTP sent to your phone or Google Authenticator to complete the update.

Have more questions? Check our Frequently Asked Questions about user roles.