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Move Money frequently asked questions

Common questions and answers

  • List of RTS enabled banks
  • Transfer options and settlement accounts
  • Bulk payments
  • Transaction limits and fees
  • Recurring payments
  • Understanding Transfer durations.
  • Reversals & Cancellation
  • Hakikisha for business numbers (Paybill and Till)
  • Transfer failures
  • Grow Receivables and Merchant Receivables
  • Account and balance inquiries
  • Communication and notifications
  • Nominating your M-PESA Phone settlement number as free
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