Account and balance inquiries

Kopo Kopo Support
Kopo Kopo Support
  • Updated

I cannot move money yet I can see that I have a current balance. Why?

You might not be able to move money because your current balance includes funds that are not immediately available for transfer.

This includes;

  • Pending payments
  • Pending reversal

Your available balance, on the other hand, shows the money you can move right away.

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