Send money to Bank (import bulk payment file) - Web guide

Bulk payments to bank lets you send money to many people at once (up to 100 recipients per file at a time).

✅ Step-by-step guide:

1: Click Move Money, then select Send Money.

2: On the Payment Details page, choose the account you're moving funds from by clicking the From drop-down menu. Then, click the To drop-down menu and select Send to Bank.

3: Click Next to go to the payment details page. Scroll down and click the link that says Import bulk payment

file.

💡 Use the provided CSV template and ensure you save it without changing the file format. It must remain as CSV (Comma delimited).

• We have created a ready-to-use template for your convenience. Download the template here.

• The CSV file must have 4 columns with headers typed exactly as: Account Name, Account Number, Bank Paybill Number, Amount, Nickname and Reason.

  

4: Click Next to view your payment summary, then click Confirm and Send.

5: Enter the one-time password (OTP) sent to your phone number, then click Submit.

You will see a confirmation banner on the screen and will receive an SMS and email confirming the payments have been sent. 

▶️ Here is a GIF showing the steps above

🎥 Here is a video with audio explaining the steps above