✅ Step-by-step guide:
1: Click the Move Money button, then select Send Money.
2: On the Payment Details page, click the From drop-down menu to choose the account you're moving funds from.
Then, click the To drop-down menu and select Send to M-PESA phone.
3: Click Next to enter the payment details.
| 💡 The nickname field is optional and will simplify future payments and help you avoid paying to the wrong account. Adding a nickname pre-fills the phone number the next time you pay to the same phone number. |
4: Enter Phone number, Reason for payment and Amount.
💡Tip: Tick Add M-PESA withdrawal fees to make sure the recipient gets the full amount after withdrawing cash. 💡Mark as Favorite to make future payments faster and easier. |
5: Click Next to view your payment summary, then click Confirm & Send or Edit Payment Details to make changes.
6: Enter the one time password (OTP) sent to your phone number then click submit.
You will see a confirmation banner on the screen, and you will receive an SMS and email confirming the payment has been sent.
You will see a confirmation banner on your screen, and you’ll also get an SMS and email confirming the payment was sent.
▶️ Here is a GIF showing the steps above
🎥 Here is a video with audio explaining the steps above
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