How to sign in to your account

Kopo Kopo Support
Kopo Kopo Support
  • Updated

Download the Kopo Kopo mobile app.
πŸ“± Download for Android (Google Play Store)
πŸ“± Download for iOS (App Store)

First time sign-in

1: Tap Compete setup (This is my first sign-in)

2: Enter your phone number, tap Next, and enter the OTP sent to your phone or Google Authenticator.

3: Create a strong password with a minimum of 8 characters.

4: Sign in using your phone number/email address and password.

5: Enter your OTP, sent to your phone number or Google Authenticator

6: Set your 4-digit PIN, then confirm it. 

You can enable fingerprint and use it in place of the PIN. Simply click on Enable Fingerprint.

πŸ‘‰ Learn how to set up Biometrics

7: Set your three security questions and answers to add an extra layer of security to the account and help with account recovery 

πŸŽ‰ You’re all set! You’ve successfully accessed your account.

Your next sign-in

1: Sign in with your phone number or email address and password

2: Enter the One-Time Password (OTP) sent to your registered phone number or found in your Google Authenticator app, then tap Verify.

πŸ‘‰ Learn how to set up Google Authenticator

3: Create a 4-digit PIN and confirm it. You will use this PIN every time you sign in.

4: When prompted, enable Biometric Authentication (like fingerprint or Face ID) for quicker sign-ins.
πŸ‘‰ Learn how to set up Biometrics

πŸ“ Here is a summary of the steps above:

 

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