How to adjust the deduction rate – Mobile app guide

✅ Step-by-step guide:

1: Sign in to your account and select Cash.

2: Choose Adjust Deduction Rate.

3: Enter the new deduction rate.

💡The new rate must be higher than the current rate. You can also reduce the deduction rate, however, this cannot be lower than the original selected deduction rate at the point of application.

4: Review the terms.

6: Confirm that you have read and agreed to the Terms and Conditions, then click Continue.

7: Enter the OTP (One-Time Password) and click Submit.

You will see a confirmation that your deduction rate has been updated.

▶️ Watch this guide showing the steps above.