How to apply for a top-up – Web guide

Kopo Kopo Support
Kopo Kopo Support
  • Updated

✅ Step-by-step guide:

1: Sign into your account. Look at the left-hand menu and click Cash Advance.

2: If you qualify, you will see the amount you qualify for on the left side. You will also be able to see your current cash advance balance and an option to apply for a top-up.

 

3: Select the deduction and amount you wish to apply. The summary on the right will show you what you will receive, once done click  Apply for a top up

4: Accept the terms and conditions and click  Continue, enter the One Time Password, and Submit. The top-up application will be received on our end and will be processed within 24 working hours.

💡If you do not qualify, you will see a message indicating that you are on pace to qualify for a certain amount. We will ask you to keep transacting to qualify for your next cash advance or to qualify for a top-up cash advance.

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