How to adjust the deduction rate – Web guide

✅ Step-by-step guide:

1: Sign into your account, look at the left-hand menu and click on the Cash Advance.

2: Click Repay Cash Advance.

3: A pop-up will appear asking if you'd like to speed up your repayments. Click Adjust Deduction to proceed.

4: View your cash advance summary, including the amount taken, the repayment amount, and the current deduction rates.

5: Enter the new deduction rate in the provided field.

💡The new rate must be higher than the current rate. You can also reduce the deduction rate, however, this cannot be lower than the original selected deduction rate at the point of application.

6: Click Update to proceed.

7: Confirm that you've read and agreed to the Terms and Conditions then click Continue.

8: Enter the OTP and click Submit.

You will then see a confirmation that your repayment percentage has been updated.

▶️ Watch this video showing the steps above.