How to reverse a transaction - Mobile app guide

Kopo Kopo Support
Kopo Kopo Support
  • Updated

βœ… Step-by-step guide:

1: Sign in and then select Transactions.

2: View your transactions grouped by day. Choose the specific transaction you want to reverse.

3: Click the button that says Reverse.

4: Enter a comment (reason for reversal) for reference and accounting purposes, and click Submit.

πŸ’‘The funds will be reversed at the top of the hour.

πŸ“ Here is a summary of the steps above

 



 

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