What are the charges on the payments in my account?

Lipa na M-PESA transaction fees

Transaction amount	Fees
Up to KSh 200	No transaction fees
Greater than KSh 200, less than KSh 36,365	0.55% fee on the transaction amount
Greater than KSh 36,365	Flat fee of KSh 200

No charges for customers making payments to the Till. 

Fees for moving money from your account

Option	Fee
Send to my account	Free to your nominated M-PESA phone number; KSh 50 for bank transfers and other M-PESA phone numbers
Send to my accounts (multiple)	Free to your nominated M-PESA phone number; KSh 50 for bank transfers and other M-PESA phone numbers
Send to M-PESA phone	KSh 50
Send to Bank account	KSh 50
Send to Till	KSh 50
Send to Paybill	KSh 50

You may nominate 1 free M-PESA phone number at a time every 30 days. Transfer fees will be debited from your account upon each settlement

Cash advance interest

Fixed interest per month	Details	Example
5.9% tier	Applies to your first loan and every loan after, as long as you repay on time.	Borrow KSh 100,000 and repay KSh 117,700 for a 90-day loan term.
7.9% tier	Applies if you went 15+ days overdue on your previous loan. Repay 2 back-to-back cash advances on time to return to 5.9% tier.	Borrow KSh 100,000, repay KSh 123,700 for a 90-day loan term.

Note: These fees only apply to loans issued after the new fee rollout.

 

 

Late fee	Details	Example
10% late fee	Applies if you are 15 days overdue on a loan and is added to your total outstanding balance.	If the outstanding balance on day 15 after the due date is KSh 15,840, a late fee of KSh 1,584 will be added, making the total amount due KSh 17,424.

Note: These fees only apply to loans issued after the new fee rollout.