What should I do when I receive the SIM card?

Kopo Kopo Support
Kopo Kopo Support
  • Updated

✅ Step-by-step guide:

1: Insert the SIM card into a single-SIM phone 

💡Dual-SIM phones are not recommended. 

2: Turn on the phone and optionally set a PIN. Ensure the phone shows good network bars.

3: Send a test transaction from a different line to your till number and check if you receive the payment notification on the phone with the SIM card.

If the issue persists, please contact our Support Team or reach out to your Relationship Manager. 

Was this article helpful?

3 out of 3 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.